North East
City Town
Newcastle upon Tyne
Advertising Salary
Up to £50,000
About The Role

Innovation & Product Development Manager

Salary - £40,000 to £50,000 depending on experience
Car or car allowance
Location - Hybrid working 3 in office 2 WFH in one of our offices (Newcastle, Nottingham, Solihull), including national travel to meet with customers and contract teams 

A bit about the role...

The energy market is experiencing unprecedented levels of change, driven by technological advances, national net zero commitments and the rapid evolution in consumers’ expectations. 

M Group Services Energy Division has deep expertise, long-standing customer relationships and the broadest range of services to support network operators and energy suppliers in the UK.  We are ideally positioned to capitalise on these levels of innovation and change.

We are looking for a candidate with the energy, appetite and persuasive skills to ensure that our services evolve to meet market challenges and our client expectations.  You’ll be a professional and resilient individual with the experience necessary to get going quickly and feel comfortable working in a company that is growing to meet the rapid changes in the energy market.

Reporting to the Innovation Director, you will play a key role in driving innovation and deliver proven new products and services that broaden and extend the markets available to MGS Energy Division.  This will include the identification of opportunities to develop new products, the initiation of pilots to prove the concept, and their subsequent successful delivery and conversion into new sustainable revenue streams.  

All of this will require close constructive working with customers, MGS operational and account management teams, and sales and business development leads.

Key Responsibilities…

  • Maintain an overview of relevant markets, identifying changes in the market and competitor activity, new technologies and new market needs
  • Identify current market opportunities to sell new products and deliver in year revenue growth
  • Identify future product development activity that will drive sales in next 3 years; create the investment business case and go to market plan
  • Produce a Development Road Map identifying key products for future years sales
  • Evaluate current products and develop where necessary
  • Develop new products specific to relevant MGS markets
  • Work with cross departmental representatives to define, mobilise and contract new services and products
  • Grow Pipeline and network across MGS relevant markets to identify current and future opportunities

What you will bring to the role...


  • Curiosity and creativity to identify market opportunities and develop solutions to customer problems and opportunities
  • Development and mobilisation of new products or services that delivered value for customers and the business
  • Successful project and/or operational delivery
  • Experience transitioning pilots and projects into BAU delivery
  • Proven track record of developing and maintaining client and stakeholder relationships in a matrix management environment
  • Customer Focus
  • Dealing with changing circumstances
  • Supporting and working with others
  • Delivering objectives, including time management and prioritisation skills
  • Dealing with complexity
  • Acting Professionally and able to engage confidently with internal stakeholders and clients
  • Understanding the business’ goals and objectives
  • Advanced MS Word skills and proficient in MS Office 
  • Able to travel nationally when required to meet with operational teams, clients and partners


  • Insight into markets relevant to MGS Energy Division
  • Process design and optimisation
  • Degree qualified or equivalent
  • Commercial awareness

Who are we?

M Group Services Energy Division is proud to be one of the UK's largest utilities support organisations – and we’re still growing, with some exciting times ahead. We pride ourselves on being award-winning and recognised for our diligence, customer service and expertise. We work with our clients and partners to ensure we keep abreast of industry developments and remain at the forefront of progress.

M Group Services Energy Division is a part of M Group Services, a £1.7 billion turnover business, with a wide and diverse field of operations that regularly presents opportunities for growth.

M Group Services have been one of the Times 100 Top Track Companies for the last three years running and in 2021 was presented with the Armed Forces Covenant Gold Award. Across all our businesses, we work hard to facilitate an environment that values and promotes our colleagues.

At M Group Services we recognise and value the benefits from our workforce diversity. We are committed to creating a diverse and inclusive environment to develop a culture where our people feel included and valued. 

What we offer

  • Hybrid working model, 3 days office/2 days home
  • Pension Scheme, 4% employee/8% employer contributions
  • Life Assurance Cover (x3 of pensionable & reckonable salary)
  • 25 days holiday + 8 days bank holidays
  • BUPA and Healthcare Fund
  • Car or Car Allowance
  • Access to My Rewards which provides amazing reductions on 1000’s of purchases including Mobile Phone, Utility bill & top retail brand discounts. Here’s a few so you can see the type of saving’s you can make:
  • Eye care vouchers
  • Access to our Employee Assistance Programme
  • Recommend a Friend and Earn scheme
  • Reward & Recognition Scheme
  • Opportunities to progress in a successful company 
At Morrison Data Services we recognise and value the benefits from our workforce diversity. We are committed to creating a diverse and inclusive environment to develop a culture where our people feel included and valued. 

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