Reporting to the Operational Support Manager, the Operations Resource Coordinator will assist and support the Operations team in the Caldicot office as part of our Electrical Transmission Division.

The Electrical Transmission team predominantly works with National Grid, along with private enterprise clients on equipment replacement and new build electricity substations.

Key areas of responsibility:

• Taking a lead on project resourcing and onboarding administration.
• Taking a lead on the coordination of training requirements and the maintenance of training records and competency compliance.
• Acting as the point of interface with Head Office for office management and maintenance requirements.
• Assisting with queries from site relating to procurement of goods, services and materials and acting as the point of interface with Head Office for deliveries and collections (checking deliveries and scanning goods received notes) and arranging for collections when required.
• Maintaining the master resource/holiday/training tracker using Excel.
• Support to Site Managers as required – including but not limited to: scanning drawings, liaising with Head Office admin team to arrange courier collections and deliveries; archiving documents; updating training and competency records.
• Other tasks that may be required to support the effectiveness of the Operations team.

  Key requirements:

• A minimum of 3 years’ office administration experience.
• Strong organisational skills.
• Excellent communication skills (verbal and written).
• Planning and organisational abilities – the ability to prioritise own workload accordingly.
• Experience in office administration.
• Intermediate to advanced level experience in Office 365 applications (specifically Excel, Word, PowerPoint, Outlook)
• Strong literacy and numeracy skills.
• Full UK driving licence.

M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists working from 240 locations, operates a divisional structure aligned with its end markets.

At M Group Services we recognise and value the benefits from our workforce diversity. We work hard to build and maintain inclusive environments and develop a culture where our people feel included and valued.