Delivering what we promise

About The Role

Morrison Utility Services, the UK’s largest, dedicated utility service provider has been awarded the Welsh Water Network Alliance Contract. The scope of work will include the repair and maintenance of clean water network assets covering the whole of Wales.

To help us deliver this exciting new contract we are recruiting for a Repair & Maintenance (R&M) Supervisor.

The Repair and Maintenance Supervisor will lead R&M teams to manage the delivery of Task Team capability to the Repair and Maintenance contract.

As the Repair and Maintenance Supervisor you will be responsible for:

  • Work closely with client teams & Supervisors to deliver all aspects of the R&M Contract.
  • Ensure all Task Team works undertaken are safe and in line with MUS procedures and industry best practice.
  • Monitor Risk assessment and setup site to ensure NRSWA guidelines are delivered.
  • Work closely with highways inspectors and our third party TM Company to ensure NRSWA guidelines are delivered.
  • Monitor team activities to maintain a clean and safe work site inspecting all work and work equipment for defects.
  • Demonstrate an excellent level of customer engagement, managing customer expectations and complaints through to close out.
  • Deliver programmes efficiently
  • Manage plant and equipment
  • Maximise SLAs and Contract KPIs
  • Site and Team SHEQ audits
  • Standby/OOH/Call Out

Skills and Experience:

  • Supervisor NRSWA qualification to monitor
  • Driving License
  • Water hygiene card
  • Water SHEA or CSCS
  • IT Literate 
  • Ability to use computer applications effectively.


  • IOSH
  • Managing contractor – PICW
  • Asbestos – Non-licensed removal
  • Medium risk confined space
  • Service and mains laying (Level 2)
  • B, E Driving License
  • Emergency First Aid
  • Manual Handling
  • Abrasive Wheels

What’s in it for you?

  • 21 days annual leave plus 8 days bank holiday
  • Bonus
  • Pension scheme
  • Life Assurance
  • Personal Accident Insurance
  • Company van and fuel card (business use only)
About The Company
 Morrison Utility Services is the UK’s largest provider of essential infrastructure services through long-term framework agreements to the electricity, water, gas and telecom sectors across the UK & Ireland.  Our workforce operates 24/7, in local communities to keep people connected, households and businesses warm, taps flowing and the lights on.

We aim to be the employer of choice in the Utility Services sector.  Our continued growth and success is creating opportunities for fulfilling and rewarding roles, making the best use of our people’s skills and expertise.  We want our people to have a positive impact on customers, communities and our clients every day.  We invest in training our people, developing leadership capabilities to create ambassadors not just employees.  Through strong leadership, teamwork and mutual support we want our business to thrive on a happy, healthy and, most importantly, safe workforce.

‘M Group Services values diversity and welcomes applications from all sections of the community.  We are committed to equal opportunities.