Delivering what we promise

About The Role
Yorkshire Water, one of our major contracts, is a single provider of water network reactive repair and maintenance works including water main and services repairs, valve maintenance, main and service connections, fire hydrants, street furniture, tankering, domestic meter options and replacements.
We have an exciting opportunity for a Learning Coach on the Yorkshire Water contract to assist in raising the profile of the Apprenticeship Programmes both internally and externally through effective, quality pastoral care. You will assist with the development of all internal Apprentices whilst ensuring all Apprentices reach their full potential.  Provision of day to day support and coaching to Apprentices and their manager/supervisor.  Assist Apprentices to develop their knowledge of the industry and their role.  Effectively evaluate the support mechanisms required for further progression into the industry.  This is a new role with room to progress, due to the expanding caseload of Apprentices and staff on training programmes.  Additional training opportunities will also be available to enhance existing mentoring and coaching skills.
Individuals currently working in the Water Industry within operational roles are urged to apply as further training to enhance your coaching and mentoring skills can be provided.
You will also be required to work at other depots from time to time, these will include: Ecclesfield, Deighton, Beverley, Malton, Ripon as well as Normanton.
Duties & Responsibilities:
  • Coach and support Apprentices to progress within their programme of study
  • Develop the knowledge of Apprentices using own personal knowledge, experience and reflection
  • Assisting Apprentices to develop their individual evidence portfolio
  • With support from Apprenticeship Manager, provide pastoral care to Apprentices currently on programme
  • Supporting welfare and safeguarding needs of the Apprentices
  • Attend and support Apprentices during college release weeks
  • Complete site evaluations to confirm the Apprentice’s knowledge and understanding of Health and Safety and site regulations
  • Complete regular Progress Reviews with Apprentices to update on the progress made and development actions- providing feedback to Apprenticeship Manager for the progress against individual learning aims
  • Liaise with Apprenticeship Manager to follow up on issues arising throughout the duration of an Apprentices programme, providing support for both supervisors and the Apprentice
  • Completing depot visits within own area of coverage to gather feedback from managers, supervisors and mentors
  • Complete follow up activities once Apprentices have completed their Apprenticeships to assist with CPD opportunities
Future Career Opportunities
There will be opportunity to develop your career further with Morrison Utility Services, undertaking additional qualifications to enhance your already existing coaching and mentoring skills.  As this is a new appointment, there will be ample opportunity for you to showcase your talents and establish a career within an evolving new department.
Key Skills and Requirements


  • Excellent communication skills both verbal and written
  • Prior knowledge of the water industry, ideally through experience of working on site
  • Organised, structured and planned at all times
  • Coaching and Mentoring experience
  • An effective time manager in order to meet stringent timescales
  • Competent user of MS Office
  • Flexibility to support the business needs
  • Full UK driving licence


  • Coaching or Mentoring qualifications
  • Assessor or Teaching qualifications
  • Streetworks Supervisor card
  • National Water Hygiene card
  • Water SHEA 
About The Company

Morrison Utility Services is the UK’s largest provider of essential infrastructure services through long-term framework agreements to the electricity, water, gas and telecom sectors across the UK & Ireland.  Our workforce operates 24/7, in local communities to keep people connected, households and businesses warm, taps flowing and the lights on.

We aim to be the employer of choice in the Utility Services sector.  Our continued growth and success is creating opportunities for fulfilling and rewarding roles, making the best use of our people’s skills and expertise.  We want our people to have a positive impact on customers, communities and our clients every day.  We invest in training our people, developing leadership capabilities to create ambassadors not just employees.  Through strong leadership, teamwork and mutual support we want our business to thrive on a happy, healthy and, most importantly, safe workforce.

‘M Group Services values diversity and welcomes applications from all sections of the community.  We are committed to equal opportunities.’